Our Services - Microsoft Dynamics 365 Navision & Business Central

Optimization of internal processes

Upon request, a comprehensive audit of the entire Business Central system: reviewing and optimizing processes, modules, functions, and configurations, and streamlining processes by eliminating redundancies.

Mapping and Analyzing Processes

When mapping and analyzing processes in Business Central, the fundamental goal is to ensure that the company’s operations are as integrated as possible and, where feasible, carried out within a single system—or the fewest number of systems possible. This process helps determine which internal processes can be digitized and where the integration of external systems is warranted. The goal is for every process to run on the appropriate platform, avoiding parallel or redundant solutions. A well-thought-out structure supports automation, reduces manual errors, and increases transparency. Additionally, cost-effective decisions can be made, as not every requirement necessitates custom development or a new system.

Implementation of automation capabilities

In the case of Business Central, the goal of implementing automation is to reduce manual tasks and create more efficient operations. It is worth automating, for example, invoicing, approval processes, inventory movements, report generation, and data processing. Automation needs are identified through business process analysis, workshops, and user consultations. During implementation, workflows, built-in Business Central features, and external tools—such as the Microsoft Power Platform (Power Automate)—are utilized. Copilot AI can provide support for data analysis, content generation, forecasting, and intelligent support for specific processes. The goal of automation is to create faster, more accurate, and more scalable operations.

Performance Measurement and KPI Development

It begins with defining business objectives and identifying key processes. Metrics (e.g., financial performance, inventory turnover, customer payment discipline) are established to provide an accurate picture of operations. With the help of KPIs, the company can continuously monitor its performance and respond quickly to deviations. Business Central’s real-time data management enables immediate reporting and decision support. Well-designed metrics contribute to more efficient operations, optimized processes, and informed business decisions.

Fine-tuning workflows and approval processes

Business Central offers a wide range of workflow and approval options for the controlled management of purchase orders, invoices, payments, sales discounts, and other business decisions. These processes ensure that the right people approve critical steps at the right time. Fine-tuning workflows is key, as it helps avoid unnecessary approval loops, reduces turnaround time, and increases operational efficiency. Well-configured processes support transparency and control without slowing down daily operations.
Our team provides support in designing and optimizing workflows, taking into account the company’s operations and decision-making structure.

Regular reviews and recommendations for improvement

Our consultants proactively make development recommendations based on end-users’ experiences and pain points. These insights are identified through joint consultations and ad-hoc reports.
Our focus is on developing sustainable, optimized solutions for recurring problems and regular bottlenecks. Our goal is not only to address issues but also to continuously improve processes and ensure more efficient system usage.

Building a Microsoft ecosystem

Business Central is an integral part of the Microsoft ecosystem and can be integrated with numerous other tools to enhance operational efficiency. This includes integration with Microsoft 365 (Outlook, Excel, Teams), which enables direct data management and sharing within the daily work environment. With the Power Platform (Power BI, Power Automate, Power Apps), you can create advanced reporting, automation, and custom applications. Additionally, Azure services ensure scalable, secure operations and integration capabilities. Copilot AI supports data analysis, forecasting, and more efficient workflows. Our team helps build and integrate this ecosystem so that Business Central functions not just as an ERP system, but as part of a comprehensive, unified digital platform.Our team provides support in designing and optimizing workflows, taking into account the company’s operations and decision-making structure.

See for yourself how this software makes your daily life easier.